There are lots of things you can do to help minimise your data usage when away to avoid using it too quickly or running up any unexpected bills.  

Here are our top tips on managing data usage whilst you’re abroad:

✨When you’re not using mobile data, turn it off from your settings menu.  If it’s not switched off, your apps and emails will update in the background using data that may incur charges.

✨ Connect to WiFi when its available.  It’s usually free to use, but you should still check as some places charge for WiFi.

✨ Turn off your location services, background updates and WiFi Assist unless you really need them for maps as they can run up charges even when your mobile data is off.

✨ Always check the phone numbers you are calling or receiving calls from; certain numbers can incur additional costs. When roaming ( or abroad) 0800 free phone numbers are chargeable at the standard roaming call rate. 

✨ You could be charged for accessing your voicemail, so you may want to turn it off whilst away. Here’s more information on how to use your voicemail while travelling.

If you need to contact us when you are away just call +44 1481 727100.

If you want to be extra sure that you’re not being charged for roaming, contact us and we’ll put a block on your data roaming before you leave.

Good to know: Condor Ferries and other ships you may connect to a maritime satellite network. These networks have premium charges, and all usage is outside of bundle or booster inclusions.

Optional Extra:

Add a data booster, they are available from £5 for 2GB of UK, EU & USA data. 2GB is great for a weekend getaway, whilst 5GB and 10GB would be best for longer trips.

Boosters offer an inexpensive way to stay connected whilst off island and can be added to your plan in three easy ways 

✨ Boosters can be purchased online here: Roaming Boosters

✨Boosters can be added on your My Sure Account on the manage monthly booster section that looks like this:

✨Boosters can also be purchased and active by a customer service representative, please go to help.sure.com to raise a ticket or alternatively please call 700700

For more information please visit our website linked here: Roaming Tips for Guernsey Travelers - Sure Guernsey or call us on 700700. 

Roaming Boosters | Data Roaming Boosters | Sure Guernsey

 Are you a Pay Monthly mobile customer? Our Boosters can make using your phone abroad even  better value. Add them for a month, or as long as you like.